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At Ringabell, we have made it our mission to give you a wide collection of the best in everything at unbelievable prices! We want to make your buying a fabulous experience and we are committed to doing everything possible to do so! If you do not like a product, we will be glad to accept it back within 30 days of delivery– unused and in its original packing. You can initiate a return by:

* Calling our customer no. +91 8447564566  (10 AM - 7 PM) OR
* Emailing us at returns@ringabell.in

Conditions for cancellation

  • Cancellations on categories (other than Flowers, Cakes & Perishable Giftables, furniture are allowed only till the item is shipped from our warehouse. Please contact our customer care to assist with you the same.
  • No cancellations are allowed on furniture categories once the order is placed. In case of any exception, at sole discretion of Ringabell, two-way shipping charges will be borne by the customer.
  • In case of cancellations, no refund will be made for Part Payment orders that contain products from all categories; the advance amount will be forfeited as cancellation charges.
  • Returns for Categories other than Flowers, Cakes, Perishable Giftables will be accepted only for Damaged/ Defective products. Refund will be provided only in case replacement for the same product is not available.
  • Please notify us of receipt of a Damaged/ Defective product maximum within 48 hours of delivery
  • Please do not accept any products with damaged/ tampered packaging (excludes normal wear & tear and markings on the outer surface of the package, acceptable in the transit process)
  • Products/ Items should be UNUSED
  • Products should be returned in their original packaging along with the original price tags, labels and invoices
  • It is advised that the return packets should be strongly and adequately packaged so that there is no damage of goods in transit
  • Any products damaged post delivery to customer, shall not be accepted for return

Conditions for return:

Refunds:

Refunds will be processed within 7 business days* of receipt of the product by Ringabell, provided goods are received in acceptable condition, as dispatched from our warehouse. Refund method will be based on the mode of order payment, as follows-

  • Orders paid for through credit/ debit card will be refunded back to the credit/ debit card
  • Orders paid for through net banking accounts will be credited back to the bank account
  • Orders paid for through Ringabell Gift Certificates/ Vouchers will be refunded in form of a fresh Gift Certificate/ Voucher of the same value
  • Orders paid for through other modes of payment will be refunded either through an account payee cheque in the customer's name (as given in "billing name" at time of purchase), or an online transfer via NEFT to customer's bank account

* Please follow up with your respective bank/ card issuer post completion of refunds process by Ringabell, to check on reflection of funds in your account. In case of cheque refunds, additional time may be required to ship the cheque to the customer.

 

Electronics (Laptops, Mobiles, Tablets, Gaming Consoles, Cameras, Personal & Health Care Products)

 

  • All of above mentioned Electronic items are sourced from suppliers authorized by manufacturer for sale in India. They are covered with Manufacturer's warranty and for which the customer can get service from respective authorized service center(s) across India, unless specified otherwise.
  • For Mobile Accessories which are supplied within the box of main unit, it is having 2 months – 12 months manufacturer warranty depending on the Product and as specified by the manufacturer. Customer can get service from respective authorized service center(s) across India.
  • A free insurance coverage is given for all Electronics (Mobiles, Gaming Consoles, Cameras, Laptops, Personal & Health Care Products) against theft and damage during transit.

 

 

 Certain instances in which returns cannot be accepted

  • Product being damaged due to misuse
  • Product being incidentally damaged due to non-reporting of an instance of previous malfunctioning
  • Any sort of damage or defect which is not warranted by the manufacturer
  • Any product which is not returned with all the original packaging and all the accessories inclusive of box & packaging from manufacturer’s side, if any, and each and every item originally included with the product(s) delivered.
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